Zen eServices Pte Ltd (“ZEN ROOMS”), a company incorporated under the laws of Singapore having its registered place of business at 6 Shenton Way, OUE Downtown 2 #22-08, Singapore (068809), is engaged in management consultancy services for hotels and similar accommodation properties, and provides its technical services and solutions (“Services”), to its Partners and Client Hotels (“Users”) largely through online/cloud technology. Services provided by ZEN ROOMS may include those developed by itself or by its third party partners, including eZee Technosys Pvt. Ltd (“eZee Technosys”).


Your acceptance and use of the Services are subject to these websites’ terms and conditions and the specific order terms and agreements with the Users (“Terms”), which may be updated from time to time by ZEN ROOMS. These Terms shall apply in full force and effect to users of this website and ZEN ROOMS Services. By using this website and availing and accepting ZEN ROOMS’ Services, you expressly accept all terms and conditions contained in herein in full. ZEN ROOMS and its third party partners may introduce new features, enhancements, functionalities on technical or cosmetic level to the Services.


The Services may rely on technologies outside the control of ZEN ROOMS. As such, we do not guarantee continuous accessibility, uninterrupted operation, or specific level of performance of the Services, other than what is expressly undertaken to the Users.


Acceptable Use
The Services should be used by the User in accordance with the Terms and may not be modified, copied, distributed, transmitted, reproduced, create derivative works from, transferred, sold, or be subject to actions not expressly authorized by ZEN ROOMS. In no case shall Users use the Services for any purpose that is unlawful or prohibited by law, regulation, or by ZEN ROOMS.

User shall NOT: (a) use the Service for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Service; (b) provide Service passwords or other log-in information to any third party; (c) share non-public Service features or content with any third party; (d) access the Service in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the Service, or to copy any ideas, features, functions or graphics of the Service; (e) use the Service in any way that is, or may be, damaging to the Service and/or ZEN Rooms; or (f) engage in web scraping or data scraping on or related to the Service, including without limitation collection of information through any software that simulates human activity or any bot or web crawler. In the event that ZEN Rooms suspects any breach of the requirements of this Section, including without limitation by Users, ZEN Rooms may suspend User’s access to the System without advanced notice, in addition to such other remedies as ZEN Rooms may have.

Unauthorized Access
Users shall take reasonable steps to prevent unauthorized access to the Service, including without limitation by protecting its passwords and other log-in information. Users shall notify ZEN Rooms immediately of any known or suspected unauthorized use of the Service or breach of its security and shall use best efforts to stop said breach.


ZEN ROOMS values the privacy of its Users. Users, however, are solely responsible for maintaining the confidentiality of its access credentials (i.e., registered ID and password) and for all activities that occur under these credentials. Users shall be responsible for notifying ZEN ROOMS immediately for any unauthorized use the same. The Services are likewise subject to the Data Privacy Policy available in the User’s specific Order Terms and Conditions.


The Services and information contained in this website are provided “as is”. ZEN ROOMS makes no express or implied representations or warranties, of any kind related to the Services and this website or the materials contained herein. Additionally, nothing contained on this website shall be construed as providing consult or advice.


In no event shall ZEN Rooms, nor its nor any of its officers, directors and employees, be liable to users of this website for anything arising out of or in any way connected with the use of this website, whether such liability is under contract, tort or otherwise, and ZEN ROOMS , including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.


The Services may contain links to third-party websites or resources which are not under the control of ZEN ROOMS. Users acknowledge and agree that ZEN ROOMS is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, Products/ Services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by ZEN ROOMS of such websites or resources or the content, products, or Products/Services available from such websites or resources. Users acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content,Products/Services on or available from such websites or resources.


“ZEN ROOMS” and all its related trademarks, trade names, service names, service marks, brands, logos and other corporate identifications (“Marks”) are fully owned and controlled by ZEN eServices Pte. Ltd. Except with ZEN ROOMS’ prior written consent or where allowed under agreement, User may not use or otherwise deal with the Marks. Any other Marks not related to ZEN ROOMS but are used in the provision of the Services are the trademarks or registered trademarks or property of other relevant parties, and shall likewise be subject to the same prohibition. All the proprietary and intellectual property rights in and to software and technological solutions, documentation, and other components thereof shall remain the sole and exclusive property of its creators, including eZee Technosys.


If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.


Provision and use of the Services shall be governed exclusively by Singapore law.


We welcome and encourage all feedback, comments and suggestions for improvements to the Services, this website, and the company. You may submit Feedback by emailing us at [email protected]