August 22, 2022

Hotel Reservation Systems: How Does It Work?

Hotel reservations systems should not be confused with hotel booking engines. Read about what is a hotel reservation system, its functions and advantages, here.

August 22, 2022

The Power of Hotel Photography: Get Your Marketing Right

Hotel photography is extremely important to the success of the business as it can make or break your hotel, yet many hoteliers fail to notice this. A poor angle, flawed...

August 18, 2022

2022 Hotel Marketing Trends in the Hotel Industry

The last year has clearly shown how changes in the conventional workplace, pandemic life, and COVID-19 influenced hotel marketing patterns. In addition, significant developments in digital and touchless hotel technology,...

August 17, 2022

Here’s Everything You Need to Know About a Restaurant POS System

A hotel restaurant POS system is an order-management system that helps organize menus, inventory, prices, table orders, and billing.

August 04, 2022

Why is it important to have a hotel website?

Having a hotel website is an important part of establishing your business. Not only does it introduce your hotel to potential customers, it’s also the most direct way for them...

August 02, 2022

Hotel Operations: What to Pay Attention to According to An Expert

Effective hotel operations is about paying attention to every factor that impacts your business. To be more specific, it’s about paying attention to your hotel guests, services and staff.

July 07, 2022

Hotel News Updates: Check-in on What’s New in the Hospitality Industry Across Asia

As the world navigates the impact of the COVID-19 pandemic, we will keep you updated with the latest hotel news in Asia, current trends in hospitality industry 2021, and more...

July 07, 2022

How to Respond to Negative Hotel Reviews

The way you respond to negative hotel reviews can leave a lasting mark on your hotel image. So before you reply with some harsh words, read our step-by-step guide on...

May 12, 2022

ZEN Expert Talks Series 1: Anticipating and Preparing for the Future of Hotel Revenue Management

Heading into a new travel and hospitality landscape is a challenging endeavor for hoteliers. Knowing how to prepare and what to expect in the coming years can greatly improve hotel...

May 11, 2022

ZEN Expert Talks Series 1: Adapting Your Hotel Revenue Management Strategy to Today’s Hospitality Market

Adapting and thriving the new travel and hospitality landscape challenges hoteliers to change the way they market and operate their businesses. Understanding the new prevailing market behaviors, guest expectations, and...

May 05, 2022

The Fundamentals of Hotel Revenue Management

Knowing the timeless fundamentals of hotel revenue management prepares hoteliers in adapting to changing market trends and customer behaviors. By understanding its principles, revenue managers can create strategic plans that...

April 26, 2022

The 4 Email Campaigns You Should Be Sending To Your Hotel Guests

Email marketing campaigns are most effective when they are relevant to your recipient. And based on where your audience is in their customer journey, each email they receive should be...